Shipping policy

1. Shipping Destinations

We proudly ship our products within the United States. Wherever you are, we will deliver our amazing products to your doorstep!

2. Shipping Costs

We offer standard shipping for $6.99.

3. Order Processing Time

Order cut-off time is 6:00 PM (EST) every day.

Our team works hard to process and pack your order. Standard order processing time is 1 – 3 business days (Monday to Friday) from the date of order. Please note that weekends (Saturday, Sunday) and holidays are not considered business days and may result in slightly longer processing times.

4. Estimated Delivery Time

International shipping typically takes 7 – 15 business days depending on destination. However, please note that customs and local postal service processing may cause minor delays.

5. Shipping Providers

At damaris.store, we work with reputable carriers such as USPS to ensure your order is delivered quickly and safely. We select top shipping partners to provide the best delivery experience for our customers, with high standards for reliability and on-time delivery. Once your order has been processed, you will receive detailed tracking information to monitor the status of your delivery.

6. Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

7. Delivery Delays

While we always strive to ensure timely delivery, there may occasionally be delays in delivery due to unforeseen circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your understanding.

8. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once your order has been processed and shipped, it may not be possible to modify or cancel your order.

9. Undeliverable or Returned Packages

If a package is returned to us because the customer provided an incorrect or incomplete delivery address, or if the package is not received at the courier facility after multiple delivery attempts, the customer will be responsible for any additional shipping costs required to return the item.

10. Damaged or Lost Packages

While we take every precaution to ensure your package arrives in excellent condition, we understand that unforeseen circumstances can occur during the shipping process. In the event of a lost or damaged package, please contact our customer support team immediately and we will work with the carrier to resolve the issue.

If you have any other questions or concerns regarding our shipping policy, please contact our customer support team. Thank you for choosing Damaris.store and we hope you have a great shopping experience with us!

Contact Info

Email: [email protected]

Address: 688 Nebraska Ave E, St Paul, MN 55106, USA

Mon-Fri: 8:00 am – 6:00 pm (EST)